Frequently Asked Questions

WHAT IS YOUR SHIPPING POLICY?

FOR PRINTS

We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows:

Cart Total From	To	Standard Shipping*	2-Day Shipping*	Overnight Shipping*	International Shipping Charge*	HI &AK Standard Shipping	HI &AK 2-Day Shipping	HI &AK Overnight Shipping
$0.00	$69.99	$6.98	$13.98	$23.31	$38.24	$18.64	$23.31	$34.97
$70.00	$174.99	$11.65	$13.98	$23.31	$38.24	$18.64	$23.31	$34.97
$175.00	$262.49	$17.48	$19.81	$27.97	$68.48	$26.22	$29.72	$41.96
$262.50	$349.99	$22.16	$25.64	$40.80	$80.57	$28.79	$33.33	$53.04
$350.00	$524.99	$25.64	$44.30	$67.62	$139.86	$33.33	$57.59	$87.90
$525.00	$699.99	$41.96	$87.44	$116.59	$155.41	$75.77	$113.67	$151.56
$700.00	$1749.99	$58.26	$97.93	$146.90	$259.03	$87.90	$127.31	$190.98
$1750.00	$3499.99	$88.60	$123.58	$174.89	$375.67	$115.19	$160.66	$227.35
$3500.00	Plus	$116.59	$174.89	$233.19	$518.10	$151.56	$227.35	$303.14

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.

Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping,

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

WHAT IS YOUR POLICY ON RETURNS / EXCHANGES / REFUNDS?

We do not accept returns; all sales are FINAL.
We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.

Can I cancel my order?

All print sales are final. Please contact us as soon as possible if you need to cancel your order.

How long does it take to process a refund?

Processing a refund can take up to 7-10 business days.

How do I return my package?

For a refund or replacement, please contact us here.

Who to contact?

You can reach out at any time sending us a message here.

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work!

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by artstorefronts

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Every piece is created and shipped with intention, and your peace of mind matters to me. Returns: Returns are accepted within 14 days of delivery for damaged or incorrect items. Please contact me with your order number and a photo of the issue. If your item arrives damaged or incorrect, I will cover return shipping costs. Once approved, I’ll provide instructions for returning the item. Refunds are issued to your original payment method after I receive the returned piece in its original condition. Exchanges: If you’d prefer an exchange for a different piece, let me know within 14 days of delivery. Exchanges are subject to availability. I’ll work with you to find the right fit. Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash. A Note on Prints & Originals: Each piece is crafted and shipped with care. Please embrace slight variations in color or texture as part of the art’s unique character. Questions or Concerns? If you have any questions, reach out at any time. My goal is to ensure your experience is as calm and positive as the art itself.